Computer Telephony Integration (CTI) with the Web client
Понедельник, 09 Августа 2010 г. 06:40
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Advanced computer telephony connections that deliver rich CTI data: The Cisco CTI ... the system and carrier networks, ACDs, IVRs, and web and email servers. .... as well as an ActiveX Control Toolkit for custom CTI client integration. ...
Computer Telephony Integration (CTI Software) Products Since 1991 ... WOW, -, Thin client technology that lets programmers develop Windows applications that run ... Also included is a presentation on remote agents and web capabilities. ...
http://www.databasesystemscorp.com/ps.htm
Computer telephony integration, also called computer–telephone integration or CTI, ... web, and fax, the definition of CTI has expanded to include the .... firm that developed a CORBA based CTI solution for a client and then decided to ...
The Computer Telephony Integration Object Server (CTIOS) is Cisco's next ... Together with the Cisco CTI Server Interface, CTIOS and Client Interface Library ... The CTIOS Web Service provides a SOAP XML web method call interface to the ...
http://developer.cisco.com/web/ctios
As of ServiceCenter 6.2 the Web client can support connections from Computer Telephony. Integration (CTI) applications. The Web client CTI implementation ...
Computer Telephony Integration - CTI. Managing your telephone calls will improve your ... and outgoing calls which are automatically related with the historical record of client. ... Web Design and Construction · Web Content Management ...
7 Feb 2010 ... Siebel CTI (Computer Telephony Integration) ... Siebel CTI integrates the Siebel Web Client with the CTI middleware and the telephone switch ...
QGate intelli-CTi™ for Sage SalesLogix Web Client Integration - Providing computer telephony integration CTI for Sage SalesLogix Web Client and telephone ...
CTI or Computer Telephony Integration is a major benefit of NewVoiceMedia's hosted ... Second generation CTI was client/server in architecture, ... every aspect of the CTI is end-user defined and controlled using a web browser. ... Computer Telephony Integration (CTI) with the Web client
Computer Telephony Integration CTI from Avaya supports multi-channel contact centers that use voice, email, web chat, and SMS messaging. ... Wallboard. • Supervisor Desktop. • Media Client Desktop. link Полный перечень функций ...